Tax preparer disclosures

Your rights

• Before we discuss your return, you receive a free copy of the Consumer Bill of Rights Regarding Tax Preparers (also available in other languages from New York State), and the New York City version.
• Before any work begins, you receive an itemized Estimate of All Fees, printed or by email, to review and sign. If a service is added, you get a revised estimate to approve first.
• Our fees are posted in our office and on our price list. Our fee is never based on the size of your refund.
• You receive a copy of your return. The preparer signs every return we prepare. Never sign a blank, incomplete or pencil-filled return.
• You can always have your refund deposited directly into your own bank account.

Qualifications

Our preparers hold IRS Preparer Tax Identification Numbers (PTINs) and are registered with New York State as tax preparers (NYTPRIN). TETEEMA GROUP LLC is not a law firm and is not licensed by the New York State Board for Public Accounting. Most of our team has more than 10 years of tax preparation experience, and more than 30 years of overall professional experience.

Audits and notices

Our lead preparer holds the IRS Annual Filing Season Program Record of Completion, so we can represent clients before the IRS for returns we prepared and signed — in examinations (audits), with IRS customer service and with the Taxpayer Advocate Service. For appeals, collections and New York State matters, we work with our CPA partner and our tax resolution partner. Every personal and business return we prepare includes an audit protection membership, paid by us, which provides audit and notice defense services (subject to the membership agreement, a copy of which we give you with your return).

Refund products

A refund transfer is an optional bank product provided by Pathward®, N.A., Member FDIC, that lets you pay our fee from your refund. The bank fee is $39.95 for the first refund deposited and $14.00 for each additional refund (for example, your state refund). A check-printing fee may apply if your refund is sent by check. The refund transfer is a price-based service. The IRS is in no way involved in or responsible for the refund transfer. It is not a loan, it does not make your refund faster, and you are never required to use it.

Complaints

Talk to us first: 718-880-4485 or Hello@teteemagroup.com. You can also contact the NYC Department of Consumer and Worker Protection by calling 311, or the New York State Department of Taxation and Finance.